Support & File Recovery

Lost access to your files?

Enter the email or phone number you used when paying and we will instantly resend your ATS-optimized PDF, DOCX, and download links — no questions asked.

Common situations we fix

Connection dropped after payment

You were charged but never reached the download screen.

📧

Email didn't arrive

Check spam / promotions — if still missing, we'll resend.

🔄

Closed the tab too soon

Files are tied to your email, not your browser session.

📱

Switched devices

Re-request from any device — we'll email everything fresh.

Resend My Files

Enter your payment email or phone number

Before you submit

Use the exact email or phone you typed at checkout

Check spam and promotions folders after

Files arrive within 60 seconds of this request

Tried both and still can't find your order?

Send payment screenshot on WhatsApp